Saturday, July 14, 2012

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unable to redeem monsoon promotion gift on ebay is ebay cheating customers

  • Saturday, July 14, 2012
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  • Ebay had launched a monsoon promotion gift offer on june with gifts ranging from pen drive to Ipad3!I had bought an item during this offer period and was hoping to get the gift as they mentioned.But when i tried to redeem the gift on the gift redemption page,i got the error message ' you are not eligible for this offer'.I contacted the customer support,they told that i am eligible for the offer and advised me to send  an email to inappeals@ebay.in and they would reply within 48 hours.I had mailed them 1 week ago and till now i haven't received a reply from them.When i called the customer support,they told that many members are having this same issue and they are trying to resolve it.Wait many members?or all members????I dont know whether it is a fake marketing trick from ebay to tempt more members to buy boasting about costly gifts and all.I am totally disappointed with this set up from Ebay.
    What is your opinion on this,please do post your comments

    2 Responses to “unable to redeem monsoon promotion gift on ebay is ebay cheating customers”

    Sathish N said...
    July 16, 2012 at 10:15 AM

    same issue here. they said it's fixed but no link to avail the gift now


    Noufel Backer said...
    July 18, 2012 at 2:35 AM

    @ Sathish,i called the customer centre regarding this issue as well,they told they will manually redeem the gift,and that i would get a call back regarding the gift in a short time,till now no call,ebay is a cheater


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